Frequently Asked Questions

Our lab created diamond simulants are high quality stones designed to look like a diamond to the naked eye. They offer exceptional sparkle at a fraction of the cost, making them a beautiful and affordable alternative.

Yes. Lab grown diamonds are real diamonds. They are chemically, physically and optically identical to mined diamonds and have the same brilliance, durability and sparkle. The only difference is their origin.

Lab grown diamonds are made from pure carbon, just like mined diamonds. They are created in a controlled laboratory environment that replicates the natural conditions in which diamonds form in the earth.

No. Even trained jewellers cannot distinguish between lab grown and mined diamonds without specialised equipment.

Yes. Our lab grown diamonds come with certification confirming their authenticity and quality.

Lab grown diamonds generally require less land disruption than traditional mining and offer a more transparent and modern approach to diamond production.

We craft our jewellery in rhodium-plated sterling silver, 9ct gold, 14ct gold, 18ct gold and platinum. Each material is carefully selected for durability, beauty and longevity.

Rhodium is a precious metal applied over sterling silver to enhance shine and help protect the jewellery from tarnishing.

Solid gold and platinum pieces are highly resistant to tarnishing. Rhodium plated sterling silver is protected but may require occasional re-plating over time to maintain its bright finish.

Yes, we ship throughout Ireland and internationally. Full details can be found in our Shipping & Returns section.

Shipping time may vary depending on the piece. Full shipping details are provided in our Shipping & Returns section.

Yes. All orders are securely and discreetly packaged for peace of mind.

Yes. We are happy to guide you on sizing. Please contact us before placing your order to discuss options.

Resizing may be available depending on the design. Please contact us before placing your order to discuss options.

Yes. We are happy to discuss bespoke and custom enquiries where possible. Please contact us to begin your consultation.

Bespoke and customised pieces are made specifically to order and are therefore non-refundable unless faulty.

We accept returns within our stated returns period, provided the item is unworn and returned in its original condition. Full details can be found in our Returns Policy.

For hygiene and safety reasons, earrings cannot be returned unless they are faulty.

Yes. We stand behind the quality of our craftsmanship and offer a warranty against manufacturing defects.

We accept major credit and debit cards, along with secure online payment options available at checkout.

Yes. Our website uses secure encryption technology to ensure that your personal and payment information is protected at all times.

We recommend storing your jewellery in a soft pouch or jewellery box when not being worn and avoiding contact with perfumes, harsh chemicals or cleaning products.

Yes. Our pieces are designed for everyday wear. However, we recommend removing jewellery during heavy physical activity to preserve its finish.

Over time, rhodium plating may naturally wear and can be professionally re-applied to restore its bright finish.

Desert Diamonds Ireland is an Irish owned business. While we operate primarily online, we regularly host pop up events around the country where customers can view and try on pieces in person. Keep an eye on our social media for upcoming locations.

We are a registered Irish business and our full company details and contact information are clearly listed on our website. If you have any questions before purchasing, we are always happy to help.